Product Support & Warranty Information
RAINBOW RESIDENTIAL PLAYSET WARRANTY
An important note about wood and our warranty. The wooden components in your Rainbow Play System will have imperfections. We remind you that seasonal checks and surface cracks, knot holes and knots, natural characteristics of wooden play equipment not resulting in structural failure are not covered under this warranty. Please supervise your children’s play activities and maintain your play equipment periodically. Maintenance includes tightening the play system every few months if necessary and applying a fresh coat of stain/sealant every 1-2 years or less depending on use. We offer a maintenance package where we can come service the play system for you.
Because we choose the highest quality materials, we’re able to offer outstanding warranties on our swing sets. Each Rainbow Play System swing set set is unique based on the features and components your family chooses to design your perfect swing set. There are literally hundreds of components and pieces that go into making each Rainbow swing set, each with it’s own lifetime or 5-year warranty. The overall warranty document shared on this page covers the Original Castle swing sets and Rainbow Original Clubhouse swing sets.
Remember, many of our factory direct showrooms offer annual safety checks and maintenance plans to keep your swing set safe and ready for play in your backyard. Call 1800-259-7880 to arrange one today.
IF YOU HAVE ANY QUESTIONS OR PROBLEMS PLEASE CALL THE WARRANTY DEPARTMENT AT 1-877-901-7625
Thank You for your past, Present and Future Support. We are here for you for service, Installation of warranty parts, but Effective 2015, Rainbow Factory in Brookings SD is handling Warranty directly. Once you submit warranty and receive the warranty parts , we will be glad to assist you in installation of the parts and support. Call 1800-259-7880 to schedule your service and installation of Rainbow Product.
GOALSETTER WARRANTY INFORMATION
The all American Made Goalsetter Basketball Hoops are protected by a Limited Lifetime Warranty. To learn more about their warranty program, click here: http://www.goalsetter.com/10/warranty.html.
Upon proper installation of your Goalsetter Basketball Goal, please click here to register it with Goalsetter: http://www.goalsetter.com/module/gswarranty/form